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Recent Orders

Specials
  • 2011 A-line cheap wholesale New Style One Strap Wedding Dress

    $509.99  $209.99
    Save: 59% off

by Darya...5 of 5 Stars!

My dress is just what I wanted and I can not fault it in anyway....Tha

by Darya...5 of 5 Stars!

Ordered this dress in champayne for my daughter's wedding. Used the me

wedding dresses 2012
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Shipping & Returns

We offer shipping to worldwide. And free shipping if your order more than 100$.

Whether you choose a standard size or give us your custom measurements, all our dresses and tuxedos/dress suits are personally tailored for you from scratch. We treat each dress with special care and dedication. Approximately, It will take 20-30 working days (approximately 25-40 days) for you to receive the dress after order confirmation. We can only promise the above time period, not an exact date, thank you for your understanding.

Please check below for detailed information:

Total delivery time is composed of three parts.

Part 1: Order Confirmation: 1-3 working days
This is the time that we confirm the order details (including the product information, shipping address and payment details). So please read carefully about the instructions on our websites when you place your order to make sure you have input the correct information in full so that we could process your order instantly.

Part 2: Dress-Making Time: 12-17 working days
This is the time to tailor your dress by our professional dressmakers based on the size and fabric information you provide in your order.

Part3: Shipping Time: 5-10 working days
This is the time that it takes for the dresses to be shipping by the couriers to your address, in most cases it will take approximately 5-10 working days.

Totally it will take approximately 20-30 working days for you to get the dresses you ordered after you place your order.

Please choose from the "Rush Delivery" Menu if you want to receive your dress within 11-17 working days (approximately 20-25 days), which means at least 20 days after placing order in the condition that your order details could be confirmed instantly, thank you for your attention.

Return Policy

We want you to be completely satisfied and happy with your online purchase. Should you need to return an item, please review the complete details of our return policy below to determine if any special conditions apply.

Items that cannot be returned:

* Personalized and dyed items are final sale, no returns, no exchanges.
* Outlet items are final sale, no returns, no exchanges.
* You have kept the products 3 days or longer after the package was delivered.
* Products have been worn, washed, altered or damaged.
* Products tailored based on the wrong details provided by yourself (including but not limited to Size, Color and etc)
* Wrong expectation of the products (including but not limited to, customers just don't like the style, color when they receive the products, but product itself is in good condition)

It's customers' responsibility to order the right size, color, style since all sales are final. Because all dresses are made to order and manufacturers start making your dress at time of order, they do not keep inventory of any dresses. So we don't accept returns or exchanges if there are no quality problems.

For all other products purchased online, please obtain a Return Merchandise Authorization (RMA) number within 3 days after the package was delivered to you (see below for how to obtain an RMA Number). Once the RMA is emailed, you will have 3 days to ship your order out and email us the delivery company and tracking number. If you would like to replace the item you have returned, please place a new order. In condition of returning, please follow the following procedures:

1)Contact Us via email within 3 days after the package was delivered
2)Take a photo of the dress you received and sent the photo toour customer service email.
3)Our customer support representatives will ONLY send you the RMA number via email ONLY after the returning request is approved .
4)Plus the RMA number, you will get the detailed address for you to send the product back, Never send products back to the address listed on the package.
5)Provide the delivery company you use and the tracking number to send the products back, Failure to do so will result in no action.

Important:
Customers should pay the shipping fee to send the package back and we will only refund the product expense via Credit Card / Paypal after we receive the products returned. In condition of returning, the original shipping fee and restocking fee (25% of your order amount is non-refundable).

Kim-Ah-Joong.com Management Team

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